When things go wrong, it can be a real nuisance, but we’ll try to help as soon as possible!

Please fill in the form, and remember to let us know about access and the level of urgency. We’ll try to get back to you as quickly as possible.


If nothing happens and its an emergency…..

For emergencies only, phone 07973 884 973 and leave a message – we should get back to you straight away. Try to be patient, it could take at least ten minutes.

Try not to keep phoning us again and again, we cannot get through to you if you keep phoning.

If still nothing happens…..

Phone the Edinburgh Council Emergency Only Number on 0131 200 2000

If its a gas emergency…..

Phone Transco on 0800 111 999

Maintenance notes…..

1. Leaks from above
2. Leaks from below
3. Plumbing
4. Electrical
5. Heating
6. Drains do's and don'ts
7. Roof leaks
8. Moisture and Mould
9. Mouldy Bathrooms
10. Our Maintenance Team